Mercedes Benz Service

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Louisiana

Mercedes-Benz of Baton Rouge
10949 Airline Highway
Baton Rouge, LA 70816  (click for map)
Service and Parts: 225-716-7001
Comments: Routine service and changed out the factory horn.  Submitted by: Monica Daigle Pharo

Holmes Mercedes
1221 E Bert Kouns Industrial Loop Suite A
Shreveport, LA  71105  (click for map)
Phone:  318-212-1300
Date of Service: Aug 2018
Service Performed: Oil Change
Evaluation of Service: Specialized Sprinter Service separate from auto service.
Submitted by: Edwin C Owen

Maine

Maryland

Massachusetts

Mercedes-Benz of Burlington
80 Cambridge Street
Burlington, Massachusetts  01803  (click for map)
Phone: 781-229-1600
Date of Service: October 2018
Service Performed: Squealing Brakes
Evaluation of Service: It took five days to schedule an appointment so not impressed with the lead time.  I left the vehicle at the shop for two days.  Everything covered under warranty.  Beautiful service center. Guessing the non warranty work would be pretty expensive.  Technician who brought the vehicle back was extremely helpful. He engaged us in a 20 minute conversation answering a lot of questions we had after our first long trip. He didn’t make us feel stupid for asking any of our questions. Would definitely go back to him.
Submitted by: Jeff Smith

Michigan

Grand Blanc Motorcars
9099 Holly Rd
Grand Blanc, MI 48439  (click for map)
Service: (866) 787-3212
Submitted by: Becky Brown

Hoekstra Transportation
555 Oliver Dr,
Troy, MI 48084  (click for map)
Phone: 248-244-8942
Comments: Excellent and professional service priced right.
Submitted by: David B. Smith

Hoekstra Transportation
3741 Roger B. Chaffee Memorial Blvd.
Grand Rapids, MI  49548  (click for map)
Phone: 616-245-7440
Date of Service: 2018-10-02
Service Performed: Service A
Contact: Tom Stoddard
Submitted by: Mark Verwys

Competition Auto (Facebook page)
11946 Deerheart Valley Rd
Roscommon, MI  48653 (click for map)
Phone: (989) 281-1205
Comments:  Good for general service so far. Fuel filter change, etc.  They are former Ford dealer techs with diesel experience.
Submitted by: Bill Semion

Holland Motor Homes
670 E 16th St
Holland, MI  49423  (click for map)
Phone: 800-221-7197
Date of Service: May 2016
Service Performed: Install solar panels
Submitted by: Bill Semion

Minnesota

Sears Imported Autos
13500 Wayzata Blvd
Minnetonka, Mn 55305 (click for map)
Phone: 952-512-6660
Comments: Mercedes dealer, Sprinter portion is in its own building.  Very good so far.
Submitted by: Scott Vidas

IState Truck Center
11152 Courthouse Blvd
Inver Grove Heights, MN  55077  (click for map)
Phone: 888-377-6590
Date of Service: 5-28-19
Service Performed: Warranty repair
Evaluation of Service: Great Service experience. Had a check engine light on in my 2017  Mercedes Benz Sprinter chassis Leisure motorhome. The local Sprinter dealer was unable to perform service in time for us to leave on a trip two days from when we had the light appear. They suggested I call IState. IState was very accommodating. They told us to come right over. They diagnosed a faulty DEF pump and made the warranty repair the same day. We had dropped the motorhome off with them at 10am and we had it back in our possession by 4pm. They were very professional and courteous. I will definitely use IState services in the future! They have locations all over the midwest US.
23 Service Bays
Lube Bay
Full Service and Overhaul
Factory Trained Technicians
ASE Certified Technicians
Wrecker Service
Large, In-House Parts Department
Driver’s Lounge
Diagnostics and Repair for Caterpillar (CAT), Cummins, Mercedez-Benz Engines (MBE), and Detroit Diesel Engines
Allison Authorized
Sterling Authorized
Complete Frame Rack/Alignment Services
Express Assessment Service- dedicated diagnostic bay to insure your truck is looked at within 2 hours.
Pick Up and Delivery Service Available upon request

Mississippi

Missouri

Montana

Nebraska

Nevada

A Arrow Alignment
5441 S. Decatur Blvd
Las Vegas, Nevada  89118  (click for map)
Phone: 702-873-8622
Date of Service: April, 10, 2018
Service Performed: Wheel alignment
Evaluation of Service: Was very pleased with the service.   My alignment was $99 (the dually rate).   Referred to me by Ted Wiens Tire in Las Vegas.   They don’t do Sprinter alignments, and said they send all truck alignments  they cannot do to A Arrow Alignment.
Submitted by: Larry Horton

Mercedes-Benz of Reno
11500 S Virginia St
Reno, NV  89511  (click for map)
Phone: 855-353-9059
Comments: Haven’t had our 2017 UTB serviced yet as we’re only at 13K after a year but we have our car serviced at Mercedes-Benz of Reno and we’ve always been pleased. I have talked with the service manager about our LTV and they have all the equipment for alignment etc. so will bring it to them for MB service and tire changes, etc.
Submitted by: Douglas R. Laird

Paul’s Truck Wash
500 Truck Inn Way
Fernley, NV 89408 (click for map)
Phone: 775-835-6788
Comments: Paul’s Truck Wash in Fernley, NV came through for us again. Pretty buggy trip from NC. Visited Elkhart, IN, the Badlands, SD, Sturgis, SD, Keyhole State Park, WY, Little Bighorn Battlefield National Monument, Yellowstone NP, Grand Tetons. Stopped at Paul’s 9-18-18 on the way to Bodega Bay, CA. Great price on LTV & Toad. Loaded with bugs entering and looked great (bugless) upon exiting! Did a superb job for us last year too. Highly recommend them.  Cost: $1.50 per foot.
Submitted by: Pistol Tingen

Sunshine Service Brake & Alignment
850 S. Rock Blvd.
Sparks, NV  89431  (click for map)
Phone: 775-358-5486
Date of Service: July 8, 2018
Service Performed: Alignment
Evaluation of Service: Easy to schedule an appointment over the phone a couple of days out. Brought in at scheduled time and they went right to work on it. Cost was as quoted for alignment of front wheels.
Contact: Steve Doss
Submitted by: Doug Laird

Paramount Auto Body & RV Center
2570 Tacchino Street
Reno, NV  89512  (click for map)
Phone: 7753296691
Date of Service: November 9, 2018
Service Performed: Replaced Equalizer Levelers
Evaluation of Service: Easy to schedule an appointment 10 days out. Brought in for 9AM appointment and they went right to work it. Warranty work to replace defective “Equalizer” parts.  Contact Tim Waldren
Submitted by: Doug Laird

New Hampshire

Mercedes-Benz of Manchester
875 Gold St.
Manchester, NH  03103  (click for map)
Phone: 888-614-7145
Comments: I scheduled an oil change via email on 10/2 for a Saturday 10/27 appt.  It was wide open, I chose 9am.  I was going to wait for it, so expected it to be a few hours, because you never know what type of problems they could be attending to.  I asked that they also check the U-Bolt/Rear axle issue(where they re-torque the bolts).  That required a lift, the oil change doesn’t because they use a vacuum to suck the oil out.  I didn’t mention the U-bolt thing when I made the appt.  So, I was out of there at 11am.  Wasn’t an unreasonable amount of time, I didn’t feel.  The Oil change was $165 and the U-Bolt re-torquing was $28.  The Service Advisor was great.  She even took pictures of the undercarriage for me when it was on the lift.  I asked if we could do something so I could see it all at once instead of laying on the ground – a perfect opportunity for it!  Overall a great experience.  Glad they are under 20 miles away!  They passed my test and will be my go-to shop if anything is needed while in my home area.
Submitted by: Julie Girard

New Jersey

Contempory Motor Car
100 Oceanport
Little Silver, NJ  07739  (click for map)
Phone: 732-842-5357
Date of Service: 3/37/2019
Service Performed: battery replacement
Evaluation of Service: Mike Taylor Service Advisor – excellent service even without a  prior appointment this time
Submitted by: David Carlson

New Mexico

Mercedes-Benz of Albuquerque
8920 Pan American NE
Albuquerque, NM 87113  (click for map)
Phone: 888-509 8838
Comments:  We had good service with Albuquerque, NM. MB dealership [Nox sensors] while on the road. Also, Fargo, ND. looks to be very capable. Our issue “corrected” itself, but they said we could boondock in their parking lot if we needed to.
Submitted by: Tom Hirst

New York

North Carolina

Hendrick Motors of Charlotte
5201 E. Independence Blvd.
Charlotte, N Carolina 28212   (click for map)
Service: 877-364-5860
Parts: 877-227-0625
Comments:  Provided good service to us.
Submitted by: Jerry Stephens
Also recommended by: Karen Sunback

Bob King Mercede-Benz
5115 New Centre Dr
Wilmington, NC. 28403  (click for map)
Service: 910-765-0924 Parts: 910-765-0928
Comments:  They do regular maintenance on our 2016 Serenity. When we had trouble with our coach air conditioner they successfully diagnosed our problem, ordered a part….fan for the cooling system that was sticking and replaced it under warranty.
Submitted by: Carol Zeller Burns

North Dakota

Valley imports
402 40th St S
Fargo, ND  58103  (click for map)
Service: (888) 929-8770
Parts: (877) 212-1792
Comments:  Used this shop for first 20k mile service.  Called for appointments  a few days ahead as we were in the middle of a long road trip from Texas. They were ready for us and started right away.  No repair work was needed but  service manager and shop handled everything professionally.
Submitted by: Ed Hickl