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Louisiana
Maine
Maryland
Massachusetts
Michigan
N & J Auto Diesel Repair, Inc.
P.O. Box 4089
Gaylord, Michigan 49734
Phone: 989-731-6967
Date of Service: 10/5/20
Service Performed: Assisted with retraction of Equalizer Systems levelers
Evaluation of Service: Came and reset breaker inside battery compartment (not on schematic LTV provided us) allowing us to retract levelers so we could travel to Elkhart, Indiana to have pump replaced.
Submitted by: Steven Atha
Minnesota
Mississippi
Missouri
Van City RV
3100 Telegraph Road
St. Louis, Missouri 63125
Phone: 314-894-1814
Date of Service: 10/20/20
Service Performed: Warranty service on 2019 Unity IB
Evaluation of Service: Re-glue basement storage door/other small adjustments. This was the second time we were in for small item warranty repairs. Great service.
Submitted by: Steven Atha
Montana
Nebraska
Nevada
Wagon Trail RV (now Van City RV)
6385 S Arville St
Las Vegas, NV 89118 (click for map)
Phone: 702-202-2601
Comments: We had a water line leak repaired and freezer door latch replaced under warranty while on a cross country trip with our new 2018 Unity MB. The leak was very difficult to get to between the bath vanity and shower. They also installed Timbrens on the rear to help control sway. We were on a tight time schedule and the staff was very helpful in working us in on short notice to make the repairs while we waited. Professional and courteous and a pleasure to work with. They let us bring our 10 year old Doberman (retired show dog) in the waiting room and made him and us feel welcome.
Submitted by: Pistol Tingen
New Hampshire
New Jersey
New Mexico
New York
Good Guys Automotive
2611 Pine Ave
Niagara Falls, NY (click for map)
Phone: 716-804-0000
Comments: My propane regulator started leaking while we were on the road. These guys had good yelp reviews, so I called them at 10 am, asked if I could come in at 3 pm the same day. The guy said yes, of course. We brought it in at 2:45. The place is primarily a car repair place, in a horrible part of town. We were afraid to leave it there. But we didn’t really need to worry. The people working there were all very professional. The guy had the regulator swapped out and we were on the road again in just over an hour, for a very fair price. No complaints. Very happy. As we were leaving, I chatted with the owner. He said he got into RV repairs because his father in law had a big class A, and kept getting the runaround on service from the local dealers. He figured he could do a better job.
Submitted by: Ann Patterson
Cobra Motor Homes
6311 Lakeside Road
Ontario, NY 14519
PHONE: 315-524-4436
DATE OF SERVICE: May 2019
SERVICE PERFORMED: Replaced electric MBed
EVALUATION OF SERVICE: Cobra is a small custom shop that builds huge rigs for race teams. They also do RV repair. They really know their stuff. Owner is Chuck Hebing.
SUBMITTED BY: Bob Freese
North Carolina
Howard RV Center
6811 Market Street
Wilmington, NC 28411 (click for map)
Phone: 910-791-5371
Comments: Had a good experience getting warranty issues taken care of on my 2018 Unity MB. Staff is professional and courteous.
Submitted by: Pistol Tingen
Comments: Traveled to Howard’s RV in Wilmington, NC for some after market installations. Having WeBoost and brake assist installed for FIAT Toad. Also doing some cabinet adjustments and Carbon Monoxide leak checks. After 2 monitor failures, and many middle of night alarms, bought a battery powered alarm as back up. Willie at Triple E has been great and sent a new one for me to install. Can’t say enough about Bill Mirrielees, GM of Howard’s. Very accommodating and always responded to my newbie questions without fail. Staying at dealership for 2 nights with hook-ups while work being done. Really enjoying Wilmington and Wrightsville Beach. Bill’s staff very friendly and professional. Highly recommend Howard’s RV if your interested in LTV and live on East Coast! Give him a call, you’ll be impressed! Submitted by: Gary Agee